True Story from SBC Customer Service

My neighbor's internet connection died, so she called SBC customer service to see what the deal was.

The "explanation" provided by the jackass on the other end? Do you live near the sea? Yes, then the ocean came in and took your drivers out to sea and that's where they are now.

No shit.

My wife came up with the only plausible explanation of the tech being in the last couple of days of his employment and no longer giving a damn about the "help" he provided so he thought he'd have some fun with people who were already frustrated by a broken internet connection. Which makes him kind of an asshole. The other explanation is that he's a complete and utter moron. I'm not sure which is preferable.

Do you have a customer service from hell story? Please share!

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